The Nigerian Electricity Regulatory Commission (NERC) has imposed a fine of ₦200 million on the Abuja Electricity Distribution Plc (AEDC) for non-compliance with tariff guidelines.
In a statement released on Friday via NERC’s official handle, the regulatory body disclosed that AEDC had violated its tariff regulations, eliciting swift enforcement action in response to the breach.
According to NERC, a detailed review and customer feedback uncovered that AEDC had indiscriminately applied the new tariff to all customer bands, contravening the prescribed customer band classifications outlined in the Order.
Consequently, NERC mandated AEDC to reimburse all customers in Bands B, C, D, and E respectively that were billed above the allowed customer categories/tariff bands provided in the Order.
The statement reads below:
“NERC Fines AEDC ₦200 Million for Violation of the New Tariff Order, Directs Customer Refunds
The Nigerian Electricity Regulatory Commission (“Commission”) has taken enforcement action against the Abuja Electricity Distribution Plc (“AEDC”) for non-compliance with the Supplementary Order to the April 2024 Multi-Year Tariff Order 2024 for AEDC (the “Order”). AEDC has been fined ₦200,000,000 (Two Hundred Million Naira) for failure to comply with the prescribed customer band classifications for the tariff billing.
This decision follows a detailed review and customer feedback, which revealed that AEDC had applied the new tariff to all customer bands, contrary to the Order, which was designed to ensure fair billing practices.
AEDC is therefore mandated to:
“Reimburse all customers in Bands B, C, D, and E respectively that were billed above the allowed customer categories/tariff bands provided in the Order.
“Reimburse through the provision of the balance of customer tokens that the affected customers would be entitled to receive at the applicable rates and all token reimbursements shall be issued to the affected customers by 11 April 2024.
“Pay the sum of ₦200,000,000.00 (Two Hundred Million Naira) as a fine for the flagrant breach of the Commission’s Order.
“File evidence of compliance with the directives in a & c with the Commission by 12 April 2024.
“The action by the Commission underscores its commitment to protecting consumer rights and ensuring equitable practices within Nigeria’s electricity sector.”
