Jos, Nigeria – The Jos Electricity Distribution Company Plc has introduced a flexible debt repayment plan to help customers settle outstanding electricity bills.
The initiative aims to ease financial burdens while promoting transparent settlement of accumulated debts across the company’s franchise areas.
Okay News reports that the company’s Head of Corporate Communications, Saratu Dauda-Aliyu, disclosed the initiative in a statement on Monday. The structured repayment framework allows customers to review and validate outstanding debts while providing flexible payment structures based on individual profiles.
Customers metered under ongoing and past national or company-led metering initiatives will have verified outstanding debts migrated to newly installed meters. This applies to customers previously on estimated billing or those with faulty or obsolete meters before new installations.
The framework also applies to previously unmetered customers who accumulated electricity charges before meter installation. Customers can review outstanding balances and validate debt profiles using available account records.
The repayment framework includes different payment structures depending on debt size. Non-metered residential customers with debts from zero to N1 million will pay N2,000 monthly. Metered commercial customers within the same range will pay N2,500 monthly.
Customers with debts between N1 million and N2 million will repay N10,000 monthly. Those owing between N2 million and N5 million will pay N20,000 monthly. Larger debt categories require partial upfront payments and defined repayment timelines.
Customers owing between N5 million and N10 million must pay 30% of total debt upfront. The remaining balance must be cleared within six months. Customers owing N10 million and above must also pay 30% upfront, with outstanding balances settled within nine months.
Jos Electricity Distribution Company encouraged customers to visit Debt Recovery Officers or Customer Service Officers at any office across franchise states. These visits allow customers to review, validate, and reconcile debt profiles.
Electricity distribution companies in Nigeria continue facing significant revenue losses due to billing inefficiencies and poor collection. According to the Nigerian Electricity Regulatory Commission, distribution companies recorded an estimated N44.27 billion revenue loss in the latest reporting period due to gaps in billing and collections.
Distribution companies operating on the national grid also recorded a N51.17 billion revenue shortfall in December 2025. These figures were disclosed in the regulator’s December commercial performance factsheet published on its website.
Revenue shortfalls continue affecting the financial sustainability of Nigeria’s electricity distribution companies. The new repayment plan represents an effort to improve collections while maintaining customer relationships.
