MTN Users: Here’s What to Do If Your Line is Suddenly Barred

Several MTN users in Nigeria have recently reported that their numbers have been barred. If you’re one of those affected, don’t worry.

Here’s a step-by-step guide on how to unblock your MTN line quickly and easily, ensuring you can stay connected without hassle.

Steps to Unblock Your MTN Line

Dial *996#

1. Open Your Dialer: On your mobile phone, open the dialer app.
2. *Dial 996#: Input *996# and press the call button.
3. Follow the Prompts: You will receive on-screen instructions to check your NIN status and proceed with the NIN linking process if not already linked.

Visit nin.mtn.ng

1. Access the Website: Open your preferred web browser and visit nin.mtn.ng.
2. Check NIN Status: Verify if your NIN is linked to your MTN number.
3. Enter OTP: You will receive a One-Time Password (OTP) on your email and mobile number. Enter this OTP on the website.
4. Enter NIN: Provide your National Identification Number (NIN).
5. Give Consent: Agree to the data processing disclaimers and give your consent.
6. Submit NIN Linking Request: Complete the process by submitting your request.

Important Notes

• OTP Delivery: The OTP will be sent to both your email and mobile number.
• Visit an MTN Store: If you do not receive the OTP, you will need to visit a nearby MTN store for assistance. MTN stores are open 7 days a week to help with such issues.

Frequently Asked Questions

What if I don’t receive the OTP?

If you do not receive the OTP on your email or mobile number, it is recommended to visit the nearest MTN store for assistance. They can help unblock your line and ensure your NIN is correctly linked.

Can I unblock my line on weekends?

Yes, MTN stores are open 7 days a week, so you can visit anytime to resolve your issue.

How long does it take to unblock my line?

The unblocking process is typically quick, especially if you follow the steps correctly. However, visiting an MTN store might be faster if you encounter any issues.