May 15, 2026

NCC Directs Telecom Firms to Bar Unverified Lines Without NINs

By Muhammad A. Aliyu

The Nigerian Communications Commission (NCC) has issued a directive to telecommunications companies, including MTN Nigeria and Airtel, instructing them to fully bar phone lines without National Identity Numbers (NINs) and those whose NINs have not been verified.

MTN Nigeria, in a corporate notice filed with the Nigerian Exchange Limited, disclosed the directive from the NCC and provided the attached deadlines for implementation.

According to the statement signed by MTN Nigeria’s Company Secretary, Uto Ukpanah, “This is part of an industry-wide directive that requires phone lines for which the subscribers have not submitted their NINs to be barred on or before 28 February 2024. With regard to NINs that have been submitted but not verified, such lines are to be barred on or before 29 March 2024, where five or more lines are linked to an unverified NIN.

“Similarly, where less than five lines are linked to an unverified NIN, such lines are to be barred on or before 15 April 2024. All affected subscribers must be verified (biometrics and biodata) before their lines are unbarred.”

This directive follows the NCC’s initial directive in April 2022, requiring operators to restrict outgoing calls (one-way barring) for subscribers whose lines are not associated with NINs.

MTN Nigeria encouraged affected subscribers to submit their NINs for verification, stating, “As part of these efforts, we are enhancing the capacity of our various service outlets to make the process smoother and more efficient. We are committed to ensuring that our subscribers comply with the NCC directive and will continue to work with the National Identity Management Commission to accelerate the NIN verification process.”

The company expressed its willingness to collaborate with the Federal Government to ensure compliance with the industry-wide directive.

“As a law-abiding corporate citizen and in line with our operating licence requirements, we are committed to complying with the industry-wide directive from the NCC and will provide further updates to investors on progress and potential impact with the release of FY 2023 results,” the MTN said.

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