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Reading: Zoho Unveils Major Upgrade to Zoho One, Adds Unified Intelligence and New Collaboration Features
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Technology

Zoho Unveils Major Upgrade to Zoho One, Adds Unified Intelligence and New Collaboration Features

Yusuf Abubakar
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Yusuf Abubakar
ByYusuf Abubakar
Yusuf Abubakar, Born in the mid-’90s, a recipient of various meritorious awards, a passionate entrepreneur, an advocate of good governance, a toast master and a patriotic...
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Published: 2025/11/19
4 Min Read
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Zoho Corporation has rolled out a sweeping upgrade to Zoho One, its flagship all-in-one business software suite, unveiling a redesigned experience that places collaboration, security, and intelligence at the core of how organisations work.

The update, announced today, brings a fully reimagined interface, deeper native integrations, and expanded AI capabilities powered by Zia, Zoho’s intelligent assistant.

Speaking on the launch, Kehinde Ogundare, Country Head, Zoho Nigeria, said the latest enhancements reflect how modern work has evolved from isolated apps into unified platforms that support the entire operational environment. “Zoho One customers are not simply licensing apps; they are choosing a solution that allows Zoho to handle the technology while they focus on productivity,” he said. “The enhancements announced today deliver a cohesive experience built on unified integrations, context, and data.”

Okay News reports that Zoho One, which debuted in 2017, is now used by over 75,000 organisations worldwide.

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On average, customers rely on 22 different apps within the suite, benefiting from Zoho’s consolidated technology stack and privacy-focused architecture designed to streamline operations and reduce complexity.

The updated Zoho One places context at the heart of the user journey. The new interface groups tools by purpose into Spaces—including Personal, Organisation, and Department-based collections—allowing teams to work fluidly without switching between separate apps.

A centralised search bar now scans the entire ecosystem, enabling users to retrieve documents, surface insights, or trigger workflows instantly. Meanwhile, an upgraded Action Panel provides a live snapshot of upcoming meetings, pending tasks, unread messages, and priority updates.

The enhanced Dashboard offers a customisable overview that brings data from Zoho and third-party applications into one location. Users can tailor their view with both pre-built and custom widgets.

The platform also introduces Vani, a visual-first collaboration space that supports brainstorming, whiteboarding, mind mapping, diagramming, and integrated video meetings—designed to bring creative and strategic work into a single shared environment.

The new Zoho One strengthens its identity as a unified business operating system. Native integrations across Zoho apps—and with vetted third-party tools—reduce external access points and enhance anomaly detection.

With Zoho Directory, administrators get a centralised identity and access management system built into the platform. A comprehensive integration panel now allows IT teams to monitor, review, and configure all connections in one place.

Foundational integrations consolidate portals from various apps into a unified interface, simplifying authentication and domain verification.

One major addition is Smart Offboarding, which automates the secure transfer of departmental ownership, device-level data handling, and employee access rights—ensuring seamless workforce transitions.

Zoho’s AI engine, Zia, is now accessible throughout Zoho One, offering unified, context-aware intelligence. Zia can aggregate information from across Zoho’s apps and third-party services like Google Workspace, presenting it as clear, actionable insight.

Zia Hubs now serve as intelligent content repositories, automatically organising contracts, recordings, and critical documents. Zia Search makes it possible for employees to quickly find relevant files or information without navigating multiple tools.

Meanwhile, Ask Zia, available from a persistent toolbar, enables users to conduct prompt-based searches for tasks, schedules, interactions, and system-wide data in seconds.

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