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JAMB Launches Probe Into Complaints Over 2025 UTME Results

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The Joint Admissions and Matriculation Board (JAMB) says it has begun a fast-tracked review of its systems following a wave of unusual complaints from candidates over the recently released 2025 Unified Tertiary Matriculation Examination (UTME) results.

In a statement issued by Dr. Fabian Benjamin, JAMB’s Public Communication Advisor, the Board acknowledged the surge in public concerns after it announced the release of the results last Friday. Although JAMB traditionally conducts a post-examination review months after the exercise, the complaints have prompted an immediate system-wide audit.

Okay.ng reports that JAMB’s standard review process spans three key stages—registration, examination, and result release. The Board reiterated that during the exam period, all candidates are guaranteed an opportunity to take the test, with automatic rescheduling provided in the event of technical disruptions.

“We are particularly concerned about the unusual complaints originating from a few states within the Federation,” the statement said. “We are currently scrutinising these complaints in detail to identify and rectify any potential technical issues.”

As part of its response, JAMB has engaged external experts and stakeholders to conduct an in-depth investigation. These include members of the Computer Professionals Association of Nigeria, Chief External Examiners (who are heads of tertiary institutions), measurement and evaluation experts, the Educational Assessment and Research Network in Africa, and Vice Chancellors from various universities.

The Board affirmed that it would act swiftly should any errors or system glitches be confirmed.

“If it is determined that there were indeed glitches, we will implement appropriate remedial measures promptly, as we do in the case of the examinations themselves,” Dr. Benjamin stated.

The development follows widespread reaction online from UTME candidates and parents who questioned the accuracy of scores or flagged discrepancies in result access.

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