The Federal Competition and Consumer Protection Commission (FCCPC) has commended recent court rulings that reinforced consumer rights in Nigeria, describing them as a boost to consumer confidence and market accountability.
The rulings include a ₦5 million judgment against Multichoice Nigeria Limited by the Lagos High Court and another by the Enugu High Court declaring Peace Mass Transit’s no-refund policy unlawful.
FCCPC Executive Vice Chairman and Chief Executive Officer, Mr. Tunji Bello, said the decisions affirm the strength of the Federal Competition and Consumer Protection Act (FCCPA) 2018, which mandates fair service delivery and enables consumers to seek redress.
He applauded the courts for upholding justice and the consumers for using lawful means to resolve disputes, noting that such actions discourage self-help and strengthen the rule of law.
Between March and August 2025, Bello said the Commission secured recoveries of over ₦10 billion for consumers across 30 sectors, reflecting the growing impact of Nigeria’s consumer protection framework.
In one of the decided cases, Justice R. O. Olukolu of the Lagos High Court awarded ₦5 million in damages to a DStv subscriber, Mr. Ben Onuora, over wrongful disconnection of his active subscription by Multichoice.
Similarly, Justice C. O. Ajah of the Enugu High Court ruled against Peace Mass Transit’s no-refund policy, ordering the company to pay ₦500,000 to a passenger, Mr. Tochukwu Odo, for withholding fare after an incomplete trip.
Bello said the FCCPC remains committed to enforcing accountability and ensuring fair competition across all sectors in line with the FCCPA 2018.
