The Nigerian Education Loan Fund (NELFUND) has resumed the disbursement of upkeep allowances to student beneficiaries who have updated their bank account details from digital wallet platforms to commercial bank accounts.
This was disclosed in a statement on Monday by Mrs. Oseyemi Oluwatuyi, Director of Strategic Communications at NELFUND.
The statement noted that over 3,600 students who initially used digital-only banking platforms have now received their backlog of upkeep payments after successfully updating their account details.
“This development marks a significant breakthrough in resolving earlier disbursement delays.”
“Over 3,600 students who previously registered with digital-only banking platforms have now successfully received their backlog of upkeep payments after updating their details to conventional commercial bank accounts on the NELFUND portal.”
“We appreciate the patience and understanding of all affected students during this period. Your resilience and cooperation have made this progress possible.”
Oluwatuyi outlined the next steps for students who are still awaiting payment due to unupdated digital bank details.
“Next Steps for Students Still Awaiting Payment: Students who are yet to receive their upkeep payments and are still using digital wallet accounts are advised to raise a support ticket via the official NELFUND portal to request access for updating their bank details.”
“Alternatively, students may report through the IT office of their institution, which will compile and forward all related cases to NELFUND for resolution.”
“NELFUND remains committed to ensuring that no eligible student is left behind. This resolution process is part of our broader effort to enhance the efficiency, transparency and student-centered delivery of our support services.”
“We urge all students to continue engaging only through official NELFUND channels, and to assist peers who may require help navigating the update process.”
“Once again, we thank you for your patience and support as we continue working to deliver a more inclusive and reliable student loan experience.”
For additional support, students were advised to reach out through the following official platforms:
“For further inquiries or assistance, please contact us via email at [email protected] or reach out through our official social media platforms: 1. X (formerly Twitter): @nelfund; 2. Instagram: @nelfund; 3. Facebook & LinkedIn: Nigerian Education Loan Fund – NELFUND.”
