The Nigerian Railway Corporation (NRC) has announced steps to tackle the issue of ticket racketeering on the Abuja-Kaduna Train Service (AKTS), following complaints from passengers about difficulties with the online booking platform, Okay.ng reports.
Yakub Mahmood, NRC’s Deputy Director of Public Relations, in a statement on Saturday, acknowledged that some officials had taken advantage of these difficulties, engaging in ticket racketeering.
Mahmood assured the public that the situation would soon be brought under control and asked passengers to be patient as the corporation works to resolve the issue.
“Information has reached the management of the NRC on difficulties of passengers in obtaining tickets online resulting in ticket racketeering on the Abuja-Kaduna Train Service (AKTS) in recent times,” the statement read.
“In order to arrest the ugly situation, the management has set up a team headed by the deputy director of ICT to investigate.
“In the meantime, the Managing Director of NRC, Mr Freeborn Okhiria, has directed Mr Mohammed Modibo Ibrahim to report and take over as the Manager of the AKTS with immediate effect.
“The Managing Director also directed the director of operation to increase train service frequencies on the route within the next two weeks.”
